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SAP Sales Cloud equips your sales force with intelligent tools for guidance and best practices, omnichannel digital selling, and actionable analytics. Its scalable automation streamlines tasks, while features for retail and field sales optimize execution, planning, and visit management. Emerging from SAP Customer Experience Cloud (C4C), which included sales, service, marketing, and social media engagement, SAP Sales Cloud builds on core functionalities from its on-premise predecessors like CRM and SAP Hybris, offering superior scalability, easier deployment, and continuous updates.
SAP Service Cloud is a game-changer for customer service management. It fosters strong connections at every touchpoint along the customer journey. This means you can leverage intelligent features to streamline your operations. AI helps by automatically resolving issues faster, recommending solutions, and automating tasks. Powerful workflows ensure accurate and speedy resolution of tickets. Plus, the solution is adaptable, allowing business users to tailor it to meet evolving customer needs through low-code/no-code development tools.
SAP Sales Cloud equips your sales force with intelligent tools for guidance and best practices, omnichannel digital selling, and actionable analytics. Its scalable automation streamlines tasks, while features for retail and field sales optimize execution, planning, and visit management. Emerging from SAP Customer Experience Cloud (C4C), which included sales, service, marketing, and social media engagement, SAP Sales Cloud builds on core functionalities from its on-premise predecessors like CRM and SAP Hybris, offering superior scalability, easier deployment, and continuous updates.
SAP Service Cloud is a game-changer for customer service management. It fosters strong connections at every touchpoint along the customer journey. This means you can leverage intelligent features to streamline your operations. AI helps by automatically resolving issues faster, recommending solutions, and automating tasks. Powerful workflows ensure accurate and speedy resolution of tickets. Plus, the solution is adaptable, allowing business users to tailor it to meet evolving customer needs through low-code/no-code development tools.
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SAP Sales and Service Cloud is SAP's state-of-the-art Cloud Solution that offers comprehensive Sales Force Automation and Service functionalities.
Demonstrate state of the art technology on both web browser and mobile device with ease Technical Prerequisites (to be acquired separately).
Add your own data and synchronize them with ERP/CRM – no need to double enter data.
Be productive on the road with both desktop & mobile device-based access (iPad & iPhone).
Use several personalization and enhanced user experience features like: Universal search, Favourites, Tags and the Shelf.
Leverage the same UI to login as multiple roles (Sales & Service Reps) to highlight the flexibility & usability of the solution.
Deliver a consistent experience at every interaction and across all channels (i.e. e-mail, web, chat and phone).
VPN free – connect using any Wi-Fi connection.
Preconfigured tenants are available (No sample data).
Demonstrate C4C sales and service functions in a standalone fashion.
Global coverage supported by multiple data centre availability.
Standalone tenant, not scoped for integration.
One Easy-to-Manage Fee for Comprehensive Access.
One Easy-to-Manage Fee for Comprehensive Access.
One Easy-to-Manage Fee for Comprehensive Access.
